Frequently Asked Questions

Frequently Asked Questions

Members
What age do I have to be to become a member?
You must be over 18.
Is there an upper age limit?
 No there is no upper age limit.
What areas do you cover?
You must live within Stevenage or North Hertfordshire
Do I have to have a learning disability?
Yes, you do.
How much will it cost?
There is an annual membership fee which is £19 for April 18 to Mar 19, activities start from as little as £2.
Do you provide 1-1 support?
No we don’t. If you require 1-1 support you would need to provide it yourself, but this would be discussed at the initial interview
Do you offer a pick up & drop off service?
No, members need to be independent travellers or have travel plans already in place.
How many activities do I have to attend?
There is no minimum or maximum number. You can choose what you do.
Do I have to be a member to attend activities?
Yes, you do.
How do I pay for activities?
Cash, cheque, or postal order. You can post it (not with cash), bring it into the office or to an activity that you are booked on
Do I have to pre-book activities?
Yes you must be a current member and book at least 2 weeks in advance
Can I just book the holiday?
No. You must have attended 12 activities before the holiday application date.
What is your volunteer/member ratio?
They will never be more than 1:10, for day trips it is usually 1:4
Volunteers
How old do I need to be to volunteer?
You must be 18 or over.
How often do I need to volunteer?
There is no set amount of time, you pick the times that work around your other commitments.
Will volunteering cost me anything?
No we will pay agreed expenses.
Will I need a DBS check?
Yes. You will need to complete an Enhanced Disclosure and Barring Service check if you are helping on activities
Can I volunteer if I have a criminal record?
Yes but you will need to tell us on your application. You will be considered depending on your Record. You must NOT apply if you are on the barred list for working with vulnerable adults
Will I get training?
There is an induction period of 5 activities. Relevant training will be made available to you.
Will volunteering affect my benefits?
It shouldn’t but we suggest you ask for advice from your Job Centre or Employment Advisor
Will I have to attend an interview?
You will be asked to attend an informal discussion with our Organiser.
Will I need to give references?
Yes we ask for two referees on the application form
Will you provide me with a reference?
If you require a reference please do ask.
Why not contact us today?

For more information on the above and if you live in the Stevenage or North Hertfordshire area, please Contact Us or telephone using 01462 485534 and we will be glad to answer all of your questions. Alternatively, for more information on becoming a member of Supported Activities Programmme, please visit our Members section, or visit our Volunteers section if you would like to become a volunteer. We could not run without volunteers and there are various roles available.